Amman, Dec. 21 (Petra) -- Jordan advanced 10 places in the World Bank’s GovTech Maturity Index (GTMI) 2025, rising from 31st globally in 2022 to 21st among 197 countries, and ranking fourth in the Arab world.
According to a statement issued Sunday by the Ministry of Digital Economy and Entrepreneurship, the achievement reflects sustained national efforts to accelerate government digital transformation, expand digital services, and advance institutional digital maturity. These efforts, aligned with the outcomes of the National Council for Future Technology, have enhanced public sector efficiency and improved citizens’ access to government services in line with the Economic Modernization Vision.
Jordan’s overall index score rose to 0.914, up from 0.829 in 2022, maintaining its position among leading countries and signaling cumulative, sustainable progress in government technology maturity. The Kingdom significantly outperformed the global average of 0.589 and the West Asia and North Africa regional average of 0.590.
The index showed improvements across all four core pillars compared with 2022. In Core Government Systems, Jordan advanced to 31st globally from 40th, ranking fourth regionally. In Online Public Service Delivery, it climbed from 42nd to 26th globally, retaining fifth place regionally, reflecting progress in citizen-facing portals, e-forms, and integrated digital payment capabilities that enable fully online transactions.
Jordan also improved in GovTech Enablers, moving from 34th to 29th globally and from fifth to fourth regionally in 2025. This pillar assesses the breadth of digital strategies, regulatory and institutional frameworks, innovation programs, and digital skills development, confirming broad-based gains across maturity dimensions.
The GovTech Maturity Index is published approximately every two years by the World Bank Group to assess governments’ digital transformation and technology-enabled service delivery. The 2025 edition combines self-reported survey data from 158 countries with publicly available information for the remaining 39 countries.
//Petra// AO
