Amman, Dec. 23 (Petra) – Jordan Cooperative Corporation (JCC) has obtained the ISO 9001:2015 Quality Management System certification from JASANZ following a comprehensive audit conducted by IQC (Integrated Quality Certification Private Limited), a leading local firm specializing in inspection, external auditing, verification and conformity assessment.

The certification covers a range of JCC services, including procedures for registering and establishing cooperatives and cooperative unions, budget endorsement, requests to amend internal regulations, assessment of financial and administrative status, training requests, and applications for clearance certificates.

ISO 9001:2015 quality management system places particular emphasis on service recipients by streamlining service delivery by understanding their requirements and adopting standardized, efficient and user-friendly procedures, as well as providing mechanisms to address feedback and complaints.

In remarks to "Petra" on Tuesday, JCC Director General Abdul Fattah Shalabi said the certification marks a "significant" achievement in enhancing quality of services provided to the Kingdom's cooperative sector, members of the cooperative movement and the wider community.

The milestone, he noted, reflects the JCC’s "full commitment" to delivering the best possible services to beneficiaries, in parallel with ongoing digital transformation and service automation, commending the dedicated efforts of JCC staff in securing the ISO certification.

Shalabi also expressed appreciation to the JCC's’s employees for their continuous efforts to meet beneficiaries’ needs efficiently and collaboratively, in a bid to improve service quality and ensuring its safety and sustainability for service recipients and cooperative members.

//Petra// NQ